Knowledge Shop


Knowledge Shop was established by HKNSW in 2000 to provide professional support services to small to medium accounting firms.  

The Company is owned 100% by Easton.

It operates a subscription based service, allowing “member” firms to access a range of support services and material, including:  


  • An on-line knowledge bank providing electronic precedent, work paper and practice management systems

  • A technical support help desk

  • Professional development programs

  • Quarterly technical and client newsletters.

The Knowledge Shop subscriber base has grown consistently since its inception and today is comprised of approximately 700 member firms across Australia. Typically, subscribers are 1 to 4 partner accounting firms with a focus on SME (small to medium enterprise) and HNW (high net worth) clients.


In addition, Knowledge Shop deals with another 600 to 700 accounting practices annually on an ad hoc or transactional basis, mainly through training programs offered nationally on a rolling basis.


The Knowledge Shop training programs are tailored to cover contemporary and emerging industry issues.Where member firms have a professional advice matter that is outside their area of expertise or they have a conflict of interest, these matters are frequently referred to HKNSW which provides specialist tax advisory, business valuation and corporate advisory services.With approximately 9,000 accounting firms operating in Australia, of which some 83% are 1 or 2 partner practices, the growth potential of Knowledge Shop over coming years is significant.  This position is underpinned by Knowledge Shop’s competitive advantage in terms of its:

  • Existing operations, including a large customer base and on-line help desk

  • Existing infrastructure, including precedent files and an on-line knowledge bank which are supported by purpose designed, internal IT software and applications relating to information management and distribution

  • Understanding of the market

  • Ability to design practice-based content, rather than theory-based content

  • Ability to anticipate market trends and innovate ahead of the curve.